COVID-19 FAQs

What is the best way to contact each of the TCES Group schools or services? 

Please check the ‘contact us’ section for each site for current contact details:

Are your schools and Create Service currently open to vulnerable EHCP learners who wish to access a safe space? 

Yes, all schools and Create Service are open as normal for those pupils who have been risk-assessed in consultation with parents, carers and Social Workers and deemed to be safer at school than at home.  We are also doing our utmost for the few families where either both parents or the single parent in the family are critical key workers.

We currently intend to remain open for the foreseeable future, and will only close the schools on a temporary basis if we are absolutely sure that we have no pupils to look after during that particular closure period or until such a time as it becomes unsafe to remain open due to serious staff shortages or pupils at risk of becoming unwell. If this should happen, we will continue our distance learning plan to all TCES Group pupils who are able to study from home.

Have you been in contact with transport services to ensure that these are suspended where necessary?

Yes

What arrangements are in place to support TCES Group pupils not currently attending school?

All of our pupils who are not on site are following an innovative distance learning programme with direct contact from their allocated teachers. Our therapists continue with distance therapy and will also have regular input into their pupil’s well-being. 

Please visit the Distance Learning portal to see our online resources for TCES Group pupils, which is continually being updated.

Our Distance Learning offer is also outlined in a leaflet that can be found here.

Have you carried out a Risk Assessment for all pupils?  

We have risk assessed all of our pupils in consultation with Local Authorities and parents to establish who will be safer at home or safer at school.

How are you maintaining contact with children and young people not attending and their families? What safeguarding procedures do you have in place?

  • All children receive daily telephone calls from a tutor/teaching assistant and a further call from a therapist
  • Those children with an allocated Social Worker or deemed to have additional needs,  and therefore vulnerable, will also receive a further call from the Designated Safeguarding Lead
  • Weekly Safeguarding & Wellbeing Meetings are used to discuss any concerns that emerge from the daily calls, which are overseen by the Head of Safeguarding (CQSW)
  • All staff have been reminded of their safeguarding responsibilities and asked to be vigilant when undertaking calls or virtual lessons – they have been advised to discuss any concerns with the DSL immediately

What learning materials have been provided to your pupils to complete at home? 

All of our pupils who are not on site are following an innovative distance learning programme with direct contact from their allocated teachers. Our therapists continue with distance therapy and will also have regular input into their pupil’s well-being. 

Please visit the Distance Learning portal to see our online resources for TCES Group pupils, which is continually being updated.

Our Distance Learning offer is also outlined in a leaflet that can be found here.

Is any support being provided at home in addition to teaching and learning?

Our therapists continue with distance therapy and also have regular input into their pupil’s well-being. Download the Distance Learning brochure for further details.

Do you have a Business Continuity Plan?

We have written a bespoke Business Continuity Plan for this circumstance and have a dedicated team of central staff who update this as new advice and guidance is published by the government, particularly that coming from the Department of Education.  The latest version of the plan has been sent to stakeholders and staff. Please let us know if you require a copy.